Messages

1

Help / Re: New Bluespray controller not working

« on: June 20, 2016, 12:19:26 am »

Thank you for the reply.
I have sent 2 messages for help to the customer support, the latest on 15/06/16 but have still not received a reply!
I have been contacted through Pay Pal from Bluespray saying I can return the unit but I am in Australia and require a mailing address for your company please?
As soon as I receive your mailing address I will return the controller to you, as I would like to use your system if possible.

Thank you,

Clempink

2

Help / New Bluespray controller not working

« on: June 17, 2016, 01:28:46 am »

I hope someone can offer some advice as my new 24 station Bluespray controller is not working.
I received it a couple of days ago and set it up as per the manual.
I actually had a program watering manually but my computer dropped out of sync with the controller.
I have tried resetting it and have tried all recommendations in the manual etc but nothing has changed.
Currently the green LED is on, the blue LED is not on or flashing and the orange LED stays on all the time.
Bluespray does not appear in my network connections.
I have tried Bluespray support a couple of times but have not had any contact from them as yet.
Hope someone can help?

Thank you,

Clempink